FAQ

If you have any other questions, please don’t hesitate to contact us.

FAQs

  • Detailed instructions can be found in this tutorial.

    Please note, PARENTS AND TEACHERS need to create a profile on Music Festival Suite, as an account is required before registering for an event or to access the features.

  • Teachers: please fill out this Teacher’s Worksheet and give it to your students/parents so that they can register with the correct information with exact timing of pieces. Please click here. Teachers may also register for students on Music Festival Suite after parents have created their own profile and added their child to their profile.

  • SOLO/SMALL ENSEMBLE
    Registration information is entered online. Once you have completed the online registration information, fees are paid by CREDIT CARD ONLY. DO NOT use the payment by “Check” option.

    LARGE ENSEMBLE
    Registration information is entered online. Once you have completed the online registration information, fees are paid by CREDIT CARD or by CHEQUE.

    PLEASE NOTE: Participation is only confirmed, and performance times will only be assigned, upon receipt of payment.

  • Entry fees are non-refundable and non-transferrable.

  • This information is required for the Festival to be able to ensure you have entered into the correct class. In age defined classes, select your class based on what age you are as of December 31st, 2024.

  • You will enter the class that is the average age of the performers in your group.

    Example:

    For a duet: 13 yrs. + 17 yrs. = 30 divided by 2 = 15. Enter 16 years and under class. For a quartet: 10 yrs. + 12 yrs. + 8 yrs. + 7 yrs. = 37 divided by 4 = 9.25. Enter the 10 years and under class.

    Please review the details in the syllabus guidelines.

  • Classes may occur on any day during the Festival event and at any time of day when the Festival is in session. Participants cannot reschedule their class time. By default, classes are scheduled between 9:00am-9:00pm, seven days a week.

  • If you are under 18, your teacher must create their own profile on Music Festival Suite. They will be assigned a Teacher ID and should provide you with it. You can add an Accompanist ID later.

  • Check that you have correctly entered both your email address and password. Review your password to ensure it conforms to the specifications.

  • Please first check to see if it ended up in your email junk folder. If you are registering from a school or university these institutions have higher security and may block emails through firewall protections. Sometimes, It can take a few hours for the verification email to be sent to you.

  • Make sure that you enter numbers or letters only in these fields. For example, if you use “#” instead of the word “No.” or “Sharp” you will receive an error message. Avoid using / : + and other special character symbols.

  • Late entry applications may be considered up to 7 days after the registration deadline if there is still room in the class. Requests must be made in writing. If accepted, there will be a $50.00 late fee charge added to registration fees. If it is after this 7 day period, ALL late registration requests will be rejected.

  • You can correct this information by logging into your Festival account IF it is still BEFORE the registration deadline date. Registrations will not be considered if incomplete.

    Once registration has closed, corrections will only be accepted until January 31st, 2025.

    Allowable changes include: Repertoire title, movements, composer, timing, class, and competitor’s names. All this information will appear as listed on all festival documents and should be correct at time of registration.

    $50.00 fee must accompany any correction request.

    NO changes will be accepted after January 31st, 2025.

  • Complaints will only be reviewed when made in writing via the online COMPLAINTS AND PROTESTS page on the website. This should be completed immediately after the class or action, addressed to the Executive Director and/or the Festivals Chairman, together with a protest fee of $50.00. If the protest is upheld, the fee will be returned. The Protest Committee’s decision will be final.

  • Please visit vkmfestivals.org for more information or contact us by email. We welcome new donors all the time that want to “Inspire Musical Excellence”.

  • Please carefully read the General Rules as it provides detailed information. Also, review the Rules and Guidelines section of the syllabus for each instrument/division. Please contact the Festival administration for all other questions.